Customer Charter

The purpose of CCEA's Customer Charter is to tell customers the minimum standard of service they should expect from CCEA.

Customer Charter 2008/09PDF, 588kb

An Irish Version of CCEA's Customer Charter

Cairt Chustaiméara 2008/09PDF, 323KB

 

Customer Charter Performance Report

This report provides customers with information on how it performed against the standards set in its Customer charter.

Customer Charter Performance Report 2007/08 PDF, 230 KB

An Irish Version of CCEA's Customer Charter Performance Report

Tuairisc Ar Chairt Chustaiméirí An Ccsm 2006/07 PDF, 1.3 MB

 

Customer Survey Action Plan

Customer Survey Action Plans