Quality Performance

In CCEA we are proud of the steps we have taken to improve all aspects of our business. We know we have improved because independent assessors measure us year on year and tell us so. We set ourselves high standards and aim to achieve quality performance in all elements of our business. We use a number of quality models to drive forward improvement within CCEA. These are as follows:

ISO 9001

ISO 9001 is an internationally recognised quality standard that focuses on the systematic management of an organisation’s processes. It encourages compliance with systems and encourages documentation of procedures. Accreditation to ISO 9001 since 1999 has helped CCEA in its aspiration to have zero defects in all its work.

Key Contact

Further information is available from:

Marisa Getgood

Business Assurance Manager
Tel: (028) 9026 1407

Summary Report

ISO 9001 ReportPDF, 16K